Cart 0

Grading System

We understand some customers may feel hesitant when purchasing a refurbished item due to the uncertainty of quality. To help ease any worry we have devised a grading system. This determines whether the product will be in excellent condition or may have marks and missing accessories.

Since we're such a small team with a big company we cannot take any photos of specific items.
We have included photo examples on this grid to help you understand what to expect from that grade.
We do not want any customer feeling as if they have been mis-sold an item so it's extremely important you read thoroughly through the grading system before checkout.  

 Grade A+
Box                                 May not be the original box and may have some ware + tare. Box will have been opened. 

Condition    

Perfect working order
No marks or scratches on BD case
No marks or scratches on TV bezel or TV stand
No marks or scratches on soundbar and subwoofer
'like new' condition

Accessories Comes complete
TVs that require a Connect Box will be included
Manual may be missing
*HDMI Leads and Optical Cables are not included
*Remote batteries may need replacing

 

 Grade A
Box May not be the original box and may have some ware + tare. Box will have been opened. 
Condition                       

Perfect working order
Has light scratching on BD case
Has light scratching on TV bezel and/or TV stand
Has a tiny chip on TV bezel and/or stand
Has light scratching on soundbar and/or subwoofer
Very small cosmetic damage, not very noticeable

Accessories Comes complete
TVs that require a Connect Box will be included
Manual may be missing
*HDMI Leads and Optical Cables are not included
*Remote batteries may need replacing
Photo examples

 

 Grade B
Box May not be the original box and may have some ware + tare. Box will have been opened. 
Condition                     

Perfect working order
Minor marks and/or scratching on BD case
Minor marks and/or scratching on soundbar and/or subwoofer
Minor marks and/or scratching on TV bezel and/or TV stand
Minor scratches on TV screen - so small it wouldn't affect viewing pleasure

Accessories  

BD Player:
Power cable
Remote
Warranty slip

Sound system:
Power Cable
AC Adapter
Remote
Warranty slip

TV:
Power Cable
AC Adapter
Relevant remote (A Samsung dual remote may be sent if necessary)
TV Stand
Screws
TVs that require a Connect Box will be included
Warranty slip

Manuals may be missing
*HDMI Leads and Optical Cables are not included
*Remote batteries may need replacing

Photo examples